Parliament has enacted the Right to Information Act, 2005 to set out the practical regime of right to information for the citizens of India, to secure access to information available under the control of public authorities, to promote transparency and accountability on the working of every public authority. Sec. 3 of the Act provides that all citizens shall have the Right to Information subject to the provisions of the Act and "Information" means any material in any form including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force.

 Tamil Nadu Medical Services Corporation Limited (TNMSC) is a Tamil Nadu Government Company incorporated under the Companies Act 1956 and it is a public authority under Sec. 2(h) of the Act. In view of the mandatory requirement, it is necessary for TNMSC to publish the information required under The Right to Information Act, 2005.

 The primary objective is to provide necessary information to the person interested in knowing the information of TNMSC.

 This contains all vital information and the duties and responsibilities of the organization in procurement, storage and distribution of drugs and discharging the other functions and duties entrusted with the organization. This contains all necessary information in detail, procedure followed in decision making, records maintained and used by employees, directory of officers and employees, details of Assistant Public Information Officers, Public Information Officer and the Appellate Authority for TNMSC.

 Any person can know the duties and functions of the organization. The information is organized in such a manner that the reader of this could know the structure of the organization, powers and duties of officers and employees, procedure followed in decision making including channels of supervision and accountability and records maintained and used by employees for discharging their functions. It also contains directory of officers and employees and remuneration received by them. A separate chapter is provided for the details of Assistant Public Information Officers, Public Information Officer and the Appellate Authority.

 Any person wants to have more information, can contact General Manager (Drug), Tamil Nadu Medical Services Corporation Limited, Chennai- 600 008.

THE RIGHT TO INFORMATION ACT 2005
CHAPTER - I
ORGANIZATION

 Tamil Nadu Medical Services Corporation Ltd., (TNMSC) is a government company, incorporated under The Companies Act, 1956. It was established with the avowed objects, inter alia, of planning for procurement storage and distribution of drugs, medicines, surgical, sutures etc.
Authorized share capital of the Corporation is Rs.10.00 Crores and the paid up share capital is Rs.4.04 Crores.

 TNMSC is governed by the Board of Directors and the directors are nominated by the government of Tamil Nadu. The chairman is appointed by the government.

 TNMSC is maintaining drug warehouses at 32 places across the state. All Drug Warehouses are owned by the corporation. The Drugs and Medicines procured directly from the manufacturers / importers are stored in Drug Warehouses. The required drugs and medicines are distributed to the Government Hospitals and Institutions by following a system called "Passbook System", wherein the value of Drugs & Medicines supplied is recorded and ensured that the Drugs & Medicines are supplied to the extent of the budget allocated to them by their authority concerned.

S.No.	Place	Address	Phone	Mobile	eMail-ID	Locate
1	CHENNAI	KAMARAJAR SALAI, , OPP. ESI HOSPITAL, , K.K. NAGAR , CHENNAI - 600078	044-24899430	9940188247	whkkn.tnmsc@tn.gov.in
2	CHENNAI	GOVT. PERIPHERAL HOSPITAL CAMPUS , ANNA NAGAR , CHENNAI - 600102	044-26263819	9940188246	whann.tnmsc@tn.gov.in
3	COIMBATORE	MEDICAL COLLEGE AND HOSPITAL CAMPUS, CIVIL AERODRAM (PO), AVINASHI ROAD, COIMBATORE - 641014	0422-2571954	9940188245	whcbe.tnmsc@tn.gov.in
4	CUDDALORE	BEACH ROAD, NEAR DMO BUNGALOW, CUDDALORE - 607001	04142-294877	9940188244	whcud.tnmsc@tn.gov.in
5	DHARMAPURI	GOVERNMENT HEAD QUARTERS HOSPITAL CAMPUS, VANNAMPATTI ROAD, DHARMAPURI - 636701	04342-230334	9940188248	whdpi.tnmsc@tn.gov.in
6	DINDIGUL	GOBALA SAMUDRAM TANK, NEAR GOVERNMENT HEAD QUARTERS HOSPITAL, DINDIGUL - 624001	0451-2420438	9940188249	whdgl.tnmsc@tn.gov.in
7	KANCHEEPURAM	ARIGNAR ANNA MEMORIAL CANCER HOSPITAL CAMPUS, BANGALORE ROAD, KARAPETTAI, KANCHEEPURAM - 631552	044-27261065	9940188250	whkpm.tnmsc@tn.gov.in
8	KARUR	NEAR PRIMARY HEALTH CENTRE AT VELLIYANAI CAMPUS, KARUR-DINDIGUL STATE HIGHWAYS ROAD, KARUR - 639118	04324-281400	7397741448	whkar.tnmsc@tn.gov.in
9	KRISHNAGIRI	OPP. TO COLLECTOR OFFICE, THIRUMALAI NAGAR,BAINAPALLI VILLAGE, RAMAPURAM POST, KRISHNAGIRI - 635115		7397741447	whkgi.tnmsc@tn.gov.in
10	MADURAI	COLLECTORATE CAMPUS, MADURAI - 625020	0452-2522174	9940188251	whmdu.tnmsc@tn.gov.in
11	NAGAPATTINAM	MAHALAKSHMI NAGAR, PALPANNAICHERRY SOUTH,, NAGAPATTINAM - 611003	04365-251323	9384030322	whngp.tnmsc@tn.gov.in
12	NAGERCOIL	ASARIPALLAM (P.O.), KANYAKUMARI DISTRICT, NAGERCOIL - 629201	04652-226036	9940188252	whngl.tnmsc@tn.gov.in
13	NAMAKKAL	NEAR ADDITIONAL PRIMARY HEALTH CENTRE, ALANGANATHAM PIRIVU, NAMAKKAL - 637013		7397741446	whnmk.tnmsc@tn.gov.in
14	PERAMBALUR	OLD EYE HOSPITAL CAMPUS, CHENNAI-THIRUCHIRAPPALLI NH SERVICE ROAD, THORAMANGALAM, PERAMBALUR - 621212		7397741445	whpbr.tnmsc@tn.gov.in
15	PERUNDURAI	R.S ROAD, NEAR PERUNDURAI GOVT. HOSPITAL, PERUNDURAI - 638052	04294 225548	9940188254	wherd.tnmsc@tn.gov.in
16	PUDUKKOTTAI	5B/3 SIPCOT INDUSTRIAL COMPLEX, (NEAR TASMAC GODOWN), PUDUKKOTTAI - 622002	04322-244481	9940188255	whpdk.tnmsc@tn.gov.in
17	RAMANATHAPURAM	SIKIL RAJAVEETHI, KENIKARAI, RAMANATHAPURAM - 623504	04567-220603	9940188256	whrmd.tnmsc@tn.gov.in
18	SALEM	NEAR G.M.K. MEDICAL COLLEGE, SALEM STEEL ROAD, M.KOLLAPATTI, SALEM - 636030	0427-2384403	9940188257	whslm.tnmsc@tn.gov.in
19	SIVAGANGAI	PANANKADI ROAD, SIVAGANGAI - 630561	04575-240180	9940188258	whsvg.tnmsc@tn.gov.in
20	THANJAVUR	THANJAVUR MEDICAL COLLEGE HOSPITAL CAMPUS, VALLAM ROAD, THANJAVUR - 613004	04362-240101	9940188263	whtnj.tnmsc@tn.gov.in
21	THE NILGRIS	CHESTER FIELD'S PEYTON'S ROAD, OPP. TO CIVIL SUPPLIES GODOWN, UDHAGAMANDALAM, THE NILGRIS - 643001	0423-2444796	9940188253	whnlg.tnmsc@tn.gov.in
22	THENI	THENI MEDICAL COLLEGE CAMPUS, THENI - 625512	04546-294017	9940629520	whthn.tnmsc@tn.gov.in
23	THIRUCHIRAPPALLI	PERIAMILAGU PARAI, T.B. HOSPITAL CAMPUS, COLLECTORATE OFFICE ROAD, THIRUCHIRAPPALLI - 620001	0431-2412446	9940188260	whtry.tnmsc@tn.gov.in
24	THIRUNELVELI	OPP. SADAK ABDULLAH COLLEGE, TIRUCHENDUR ROAD, PALAYANKOTTAI, THIRUNELVELI - 627011	0462-2578714	9940188261	whtnv.tnmsc@tn.gov.in
25	THIRUPPUR	NO. 1E, KULLAMPALAYAM VILLAGE, KANGEYAM, THARAPURAM STATE HIGHWAYS ROAD,, THIRUPPUR - 638703		9842093090	whtpr.tnmsc@tn.gov.in
26	THIRUVALLUR	NO. 297, VENKATAPURAM VILLAGE ROAD,, THIRUVALLUR- UTHUKOTTAI SH ROAD, THIRUVALLUR - 602026		9384030320	whtvl.tnmsc@tn.gov.in
27	THIRUVANNAMALAI	CHEST CLINIC (TB) CAMPUS, ANNA NAGAR, THIRUVANNAMALAI - 606602	04175-237610	9940188259	whtvm.tnmsc@tn.gov.in
28	THIRUVARUR	MANNARGUDI ROAD, NEAR CIRCUIT HOUSE BUILDING, VILAMAL (P.O.), THIRUVARUR - 613701	04366-224122	9940188264	whtvr.tnmsc@tn.gov.in
29	THOOTHUKKUDI	DEVARPURAM ROAD, NEAR SOUTH POLICE STATION, THOOTHUKKUDI - 628003	0461-2328948	9940188262	whtut.tnmsc@tn.gov.in
30	VELLORE	TB SANATORIUM CAMPUS, ADUKKAMBARAI POST, VELLORE - 632011	0416-2230880	9940188265	whvlr.tnmsc@tn.gov.in
31	VILLUPURAM	GOVT. PRIMARY HEALTH CENTRE CAMPUS, KANDAMANADI, VILLUPURAM - 605401	04146-222683	9940188267	whvpm.tnmsc@tn.gov.in
32	VIRUDHUNAGAR	COLLECTORATE MASTER PLAN COMPLEX, NEAR DISTRICT SPORTS COMPLEX,SATTUR ROAD, KOORAIKUNDU VILLAGE, VIRUDHUNAGAR - 626001	04562-253208	9940188268	whvnr.tnmsc@tn.gov.in

 TNMSC is entrusted with procurement of medical equipments under various Government Orders issued from time-to-time. TNMSC obtains specification for the equipments from the experts nominated by the directorate concerned and the equipment is procured through the open tender process.

 TNMSC maintains 100 CT Scanners at 82 health facilities, 35 MRI Scanners at 34 health facilities and 4 Lithotripsy at 4 health facilities. All these scan centers are functioning in the premises of Government health facilities (Medical Colleges Hospitals, District Headquarters Hospitals and General Hospitals.) in the state of Tamil Nadu.

At present functioning at following places in the Government Hospital premises all over the State

 Government in G.O.Ms.No.7 Health and Family Welfare Departmentdt.21.01.2003, issued orders for starting of Paying Maternity Ward in the Institute of Obstetrics and Gynecology and Government Hospital for Women and Children, Chennai. The maintenance of accounts of the Pay Ward is entrusted with TNMSC as "Custodian of Accounts". The Pay Ward started functioning from 19.02.2003. Charges fixed for the various services rendered to the patients in the above special class maternity ward are as follows:

 Government in G.O.Ms.No.94 Health and Family Welfare (E1)Department dt.14.05.2003 fixed the following charges to the patients staying in the single room for the different services as noted below:-

 Following additional services are provided in the paying maternity ward in Institute of Obstetrics and Gynecology and Government Hospital for Women and Children, Chennai at the rates indicted below:-

 Following charges are fixed as room rent for the patients who are staying in the ward beyond stipulated number of days.

 Government in G.O.Ms.No.166, Health & Family Welfare Department dt.17.07.2003 fixed charges for various Laboratory Investigations viz. X-ray Histopathology etc., for the patients staying in the Special class Maternity Ward in Institute of Obstetrics and Gynecology and Hospital for Women and Children, Chennai.

Admission of patients is subject to availability of Beds.

 Government in G.O. Ms.No.6 Health & Family Welfare Departmentdt.12.01.2004 has set up payment ward in Kasturba Gandhi Hospital for Women and Children, Chennai. The maintenance of the accounts of the Pay Ward is entrusted with TNMSC as "Custodian of Accounts". It started functioning from 30.05.2004. Government also issued orders to adopt the fee structure and other investigation charges prescribed in G.O.(Ms.) No.7, H&FW Department dated 21.01.2003, G.O.(Ms.) No.94, H&FW Department dated 14.05.2003 and G.O.(Ms.) No.166, H&FW Department dated 17.7.2003 (as shown in the above chapter). Admissionof patients is subject to availability of Beds. The day to day administration and operation vests with the Director of the institution.

 Government in G.O.Ms.No. 609, Health and Family Welfare Department, dt.13.11.1998 issued orders for establishing 24 hours Gastrointestinal Bleeding and Hepatobiliary Centre in the New Surgical Block of Government Stanley Hospital, Chennai. It started functioning from 15.03.1999. The maintenance of the accounts of the GI Bleed Centre is entrusted with TNMSC. Rs.5000/- is the fee fixed for the patient for treatment and the admission is subject to availability of beds. The day to day administration and operation vests with the Director of the institution.

 The Government in G.O. (Ms.) No. 74, Health, Dated 25.2.1997, the Master Health Check Up Scheme was introduced on 12.05.1997 in the Government General Hospital, Chennai, charging Rs.250/- per head. The maintenance of accounts of the centre is vested with TNMSC since 01.04.2001 as "Custodian of Accounts". The day to day administration and operation vests with the Director of the institution.

 Government in Letter No.17393/H1/03-1, Health and Family Welfare Department dated 02.09.2003, permitted Managing Director, Tamil Nadu Medical Services Corporation to initiate action and to setup the Sale Counter. TNMSC has set up sale counter at Kilpauk Medical College Hospital, Chennai on 18.03.2005.

 Drugs available at Sale counter and the rates are as follows:

  * Inclusive of applicable taxes and charges., The rates are subject to changes with the procurement cost.

Chapter - II
Powers and Duties of Officers and Employees

 Appointed by Government of Tamil Nadu and Chairman is one of the Directors of the board and also chairman of board of TNMSC.

 Appointed by Government of Tamil Nadu and he is one of the Directors of the Board of TNMSC. Managing Director is vested with substantial powers and duties of management and day-to-day functions of TNMSC.

 Finalization of the Equipment in consultation with specialists, tender processing, Finalization of rates and suppliers of the Equipment handling all legal matters including legal disputes raised by the suppliers of Equipment and also assist the Managing Director in various functioning activities of the corporation.

 Finalization of the Drugs and Medicines, Surgical and Sutures etc., in consultation with specialists, tender processing, finalization of rates and suppliers of the Drugs and Medicines, Surgical and Sutures etc., handling all legal matters including legal disputes raised by the suppliers of Drugs and Medicines, Surgical and Suture Materials and all administrative matters of the corporation and also assist the Managing Director in various functioning activities of the corporation.

 Company Secretary appointed who is having overall superintendence and control over the financial affairs of the corporation.

Drug

 In-charge of tender process, finalization of rates and tenderers of Drugs & Medicines, Speciality Drugs, Surgicals, Sutures, etc. is having overall superintendence and control over the affairs of drug warehouses.Also vested with the duties of monitoring inventory level of Drugs & Medicines, Speciality Drugs, Surgicals, Sutures, etc. in the warehouses and placement of purchase orders with approved suppliers.

 Vested with the duties of monitoring inventory level of Drugs & Medicines, Speciality Drugs, Surgicals, Sutures, etc. in the warehouses and placement of purchase orders with approved suppliers.

 At least 2 pharmacists are appointed on deputation from Directorates of Health & Family Welfare Department in each drug warehouses. One of the pharmacists has been appointed as Assistant Public Information Officer. The pharmacists are In-charge of drug warehouse and having control over inward and outward of drugs.

Vested with the duties of tendering process of empanelled laboratories, drawing samples and forwarding the samples to empanelled laboratories and to ensure the quality of drugs.

 Processing of the samples, received from warehouses sending the same to empanelled laboratory for analysis. Coordinating with empanelled laboratory in getting the report in-time and communicating the same to the warehouses with the approval of M(QC).

Equipment

 Vested with the duties of tender process for procurement of equipments and placement of purchase orders with the successful tenderers.

Civil

 Controlling and administering the civil and construction work.

 Vested with the duties of monitoring the construction work and maintenance of civil works in drug warehouses.

Maintenance

 Vested with the duties of maintenance of equipments, maintenance of CT & MRI scan centers, processing the bills for payment to maintenance of equipments in hospitals, and maintenance of Electrical related works for the Corporation.

 Vested with the duties of maintenance Electrical related works in the Corporation.

Administration

 Vested with the duties of establishment and service matters of TNMSC staff.

 Vested with the duties of establishment and service matters of all staff.

Electronic Data Processing

 Vested with duties of facilitate Software and Computer Hardware for the Corporation needs.

Accounts

 Accounts Officers are vested with the duties of maintenance of Accounts of the corporation and processing bills submitted by the suppliers of drugs, equipments, etc.

 Bill process and payment to Drug and Equipment suppliers' and other miscellaneous payment

Out-Sourcing

 Necessary staff required in each department viz., Purchase, Quality, Engineering, etc. are outsourced and controlled by respective heads of department.

Chapter - III
Procedure followed in decision making process

5.0 Documents maintained:

1. Requirement letter for New drugs.
2. Minutes of expert committee approval.

5.0 Documents maintained:

• Final List of Essential Drugs & Surgical items.
• Statement of Tender Quantity Tender Document.
• Checklist
• Sample Inspection Reports Comparative Statement
• Tender Minutes Purchase Order
• Quality plan for Drug Monitoring Information System

5.0 Documents maintained:

• Inspection Report .
• Checklist.

5.0 Documents maintained:

1. Blacklisting Register

Documents maintained by Quality Control Section:

1. Stop Issue file
2. Show Cause notice file
3. Release order file.
4. Return order file.
5. Standard Quality Reports file

5.0 Documents maintained:

1. Allotment letters from the medical institutions
2. Passbook utilizations statement

5.0 Documents maintained:

1. Inward Goods Register
2. Stock Register
3. Materials Received Certificate
4. Purchase Order File
5. DC/Invoice/MRC File.
6. Shortage / Damage Register
7. QC Samples Statement

5.0 Documents maintained:

1. Bin card

• Implementing Quality Assurance System in all warehouse activities.
• Receiving storing and Issuing drugs, sutures and surgical items as per documented procedure.
• Sending samples of drugs to Quality Control Department within 24 hours of receipt of consignment.
• Ensuring cleanliness at Warehouse.
• Ensuring proper maintenance of infrastructure and equipment at Warehouse.
• Implementing action specified for disposal of non-confirming drugs.
• Implementing corrective action specified for redressal of customers complaints and removal of audit non-conformance.
• Ensuring stock of drugs at Warehouses does not reach nil level.
• Identifying drugs due for expiry six months before and implementing action specified for their use.
• Ensuring entry of data in computer by Data Entry Operators and sending required reports to head office.

5.0 Documents maintained:

1. Tender document for procurement of Equipments.
2. Payment records to the supplier of Equipments.

5.0 Documents maintained:

1. Tender document for Annual Maintenance Contract
2. Payment records for Annual Maintenance Contract

5.0 Documents maintained:

1. Tender document for Civil Works
2. M Book for Civil works

Chapter - IV

Records Maintained and used by Employees for
Discharging Their Functions

1. Finalizing List of Essential Drugs & Surgicals
   1. Requirement letter for New drugs
   2. Minutes of expert committee approval
2. Procurement of Essential Drugs & Surgicals
   1. Final List of Essential Drugs & Surgicals Items
   2. Statement of Tender Quantity
   3. Tender Document
   4. Checklist
   5. Sample Inspection Reports
   6. Comparative Statement
   7. Tender Minutes
   8. Purchase order
   9. Quality plan for Drug Monitoring Information system
3. Assessment of New Suppliers
   1. Inspection Report
   2. Checklist
4. Continuous assessment of Suppliers
   1. Blacklisting Register
5. Controlling quality of Drugs, Surgicals, etc.,
   1. Deviation Register
   2. Sample receipt statement
   3. Drug Warehouse wise sample statement file
   4. Covering letter file
   5. Approved laboratory List
   6. Stop Issue file
   7. Show cause notice file
   8. Release order file
   9. Return order file
   10. Standard Quality Reports file
6. Preparation of Pass-Book
   1. Allotment letters from the medical institutions
   2. Passbook utilization statement
7. Warehouse records
   1. Inward Goods Register
   2. Stock Register
   3. Material Received Certificate (MRC)
   4. Shortage /Damager Register
   5. Quality Samples Statement
   6. Bin Card
   7. Frozen Stock Register
   8. Schedule for the Year
   9. Inward Indent / Issue Form
   10. Batch wise Suggestion List for Outwards
   11. Drugs Issue Statement
   12. Outward Goods Register
   13. List of items transferred out of Warehouse
   14. Stock Verification Register
   15. Monthly Frozen Stock Statement
   16. Frozen (Return to AC)
   17. List of items due for expiry within six months
   18. Issue Letter
   19. Customer Complaint Register
   20. Monthly Review Report
   21. Quality Records Plan
8. Tender Document for procurement of drugs, surgical & Sutures etc.
9. Tender Document for procurement of equipments
10. Payment records to the supplier of equipments
11. Tender document for Annual Maintenance Contract
12. Payment records for Annual Maintenance Contract.
13. Tender document for Civil Works
14. M Book for Civil Works

Chapter - V

List of Officers / Employees

Medical Physist

Assistant Engineers (Biomedical)

Pharmacists – Warehouse

Data Entry Operators – Warehouse

Technicians – CT/MRI Scan Centres
Radiographer

Dark Room Assistant

Outsourced/Contract Employees:

Chapter - VI

Details of Public Information Officer

Chapter - VII

Details of Assistant Public Information Officer

Chapter - IX

Details of Appellate Authority